Free shipping Service:
Free shipping on purchases of HKD$800 or more (limited to a single delivery location).
Free shipping on domestic purchases of HKD$1,000 or more (limited to a single shipping location).
Free shipping is limited to China and Hong Kong.
Special arrangement during the epidemic:
Mainland China-Air Freight- 14-20 working days
6 categories/total 15 pieces / Bulk single product is limited to 7 pieces
Notes on prohibition of import: eggs, meat, all-line pain relief, EVE pain relief pills CBD, test paper, Japanese Taisho cold medicine, Angong Niuhuang Pills, containing bezoar, Deer antler, musk and other ingredients, prescription drugs.
Mainland China - ETK - 21-35 working days
There is a limit of 6 types per package, and 9 pieces of bulk items.
Forbidden import: eggs, meat, Angong Niuhuang Pills, Jiuxin Dan, products containing bezoar, velvet antler, musk or artificial musk, ginseng and seafood.
If it exceeds, it needs to be packaged separately. For details, please contact our company WhatsApp / Wechat for inquiries.
During the epidemic, alcohol and liquid products cannot be mailed, please note. Most countries are currently suspending air and postal services. For details, please contact our company WhatsApp / Wechat for inquiries.
Special shipping arrangement:
For delivery addresses without lift service, delivery service is limited to the eight floors above the ground floor.
If you have any special delivery needs, please specify in the "Remarks" in the payment process, Guowei customer service will call you to make detailed arrangements and discuss the feasibility.
After placing the order, if there is any change to the delivery address or selected delivery time period, please notify us immediately for arrangement.
Our home delivery service does not include moving the goods into the house. Therefore, if the items in the house are damaged during transportation, the company will not be responsible and compensated for any loss or damage.
Special arrangement due to severe weather:
Delivery service will be delayed when a gale signal is hoisted, a red or black rainstorm warning is in effect, or in weather conditions that we determine are unsafe for delivery. The company will contact you to change the delivery date.
The company reserves the right to amend the above terms and conditions at any time without prior notice. In case of any disputes, the company's decision is final.
The company accepts VISA, MasterCard, American Express credit card, Alipay HK, WeChat payment, FPS and PayPal payment, all orders will be settled in Hong Kong dollars.