KWOKWEI UNDER THE HONG KONG PERSONAL DATA (PRIVACY) LEGISLATION (CHAPTER 496) IS COMMITTED TO PROTECTING THE PRIVACY OF PERSONAL DATA OF ALL CUSTOMERS.


TO BECOME A MEMBER OF KWOKWEI, THE INFORMATION WILL BE SUBMITTED TO KWOKWEI AUTOMATICALLY. ALL PERSONAL DATA IS FOR INTERNAL USE ONLY. WE SHALL PROVIDE THE LATEST PRODUCT INFORMATION, OFFERS AND OTHER SPECIAL PROMOTIONS TO CUSTOMERS PERIODICALLY.


The type of personal information collected


For applying to be a member of KWOKWEI, customers must fill in your name, email address, mailing address, and your preferable product categories. All information collected is for internal use only and will not be disclosed to any third parties. Customers who refuse to fill in the relevant information may not be able to enter or use the features and services in the web page, or it may delay the special requests and application procedures of customers. If payment is made in credit card transaction, information (VISA, Master Card) will be decoded directly before transferring relevant information to the bank. We guarantee having no leakage of any credit card and important information of customers.


Collect personal data Applications

The purpose of collecting customer’s personal information is to provide a tailor-made and high quality of sales and service to customers. We shall examine the purchasing records and habits of customers in order to enhance our service. All information, shopping morphology and data of customers is for internal use only. We shall send the latest information related to the products or customers’ habits, offers and other special promotions through the personal information you have provided; business partners and advertisers will be able to access the information in the KWOKWEI webpage.


Confidentiality of information

Personal information of customers is only accessible to KWOKWEI and its employees. All business partners and third parties are not allowed to access personal information of customers. To protect against leakage of personal data of customers, credit card verification and payment processing are treated as direct confirmation with the bank, KWOKWEI shall not retain any relevant data. Please remember to log out after the completion of each program and close the window, time-out operation can ensure no other third parties can re-login the webpage.


Network Link

KWOKWEI and its related websites or web pages may contain links of other websites or web pages. KWOKWEI is not related to and has no linkage of any of the information and privacy policy with those website or web pages.


Update Profile

Customer can modify their personal data and password by accessing “MY ACCOUNT” page after login. New password will be recorded. Please avoid disclosing your password to any third parties. KWOKWEI shall not inquire customers about customers’ password through telephone or emails. Customer must update their profile by accessing “MY ACCOUNT” in KWOKWEI’s website or by sending email to orders@kwokwei.com.